Does my insurance cover the treatment?

That’s a good question. We recommend asking your insurance provider or employer if your benefits have a wellness package or a health spending account.

Currently Dr. Rachel and Dr. Robert direct bill to health insurance companies for TCM Acupuncture, Registered Massage Therapy + Chiropractic Treatments.

What happens if I have to cancel or don’t show up to my appointment?

To help us provide the best care and respect everyone’s time, we kindly ask that all clients adhere to our clinic cancellation policy. We require at least 48 hours notice for any cancellations or changes. If less then 48 hours notice is provided, or not show up to your appointment, your card on file will be charged for the appointment fee.

Can I see more than one practitioner at the clinic + Spa?

Absolutely. We encourage an integrated approach. Our practitioners communicate and coordinate with each other to ensure your care plan is consistent and comprehensive. Many clients combine Chiro with Massage, Acupuncture with Craniosacral Therapy, Relaxation massage with a facial, the combinations are endless.

Do you treat babies and children?

Yes! We have practitioner who is trained to work with newborns, infants and children of all ages. Check out Jennifer Ursell.

Is the clinic + Spa accessible?

Please call us to discuss your specific accessibility needs and we will do ur best to accommodate you.